Greetings, Galactic Shopper! Welcome to Galaxy Gear Store, your premier destination for authentic Star Wars costumes and collectibles. These Terms and Conditions govern your use of our website and services. By accessing our site or making a purchase, you agree to abide by these terms. May the Force guide you through our policies!

1. Acceptance of Terms

By accessing and using starwargearshop.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

2. User Obligations and Responsibilities

As a user of our Site, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the Site only for lawful purposes and in accordance with these Terms
  • Not use our Site to engage in any fraudulent activities
  • Be responsible for all activities that occur under your account

Note: You must be at least 18 years old or have parental consent to make purchases on our Site.

3. Products and Services Description

Galaxy Gear Store specializes in high-quality Star Wars costumes, lightsabers, and collectibles. Our product offerings include:

  • Character costumes (Anakin Skywalker, Darth Vader, Boba Fett, etc.)
  • Lightsabers (Basic, Black Series, Electronic, and FX series)
  • Costume accessories (masks, gloves, etc.)
  • Collectible items from various Star Wars series

We strive to provide accurate product descriptions and images. However, slight variations may occur, and we cannot guarantee that your computer monitor’s display of any color will be accurate.

Important: Electronic lightsabers and certain costume accessories may have specific safety considerations. Please read all product information and safety guidelines before use.

4. Order and Payment Terms

Order Process:

When you place an order, you will receive an acknowledgment email. This email is not an order confirmation. Your order is accepted only when we send a confirmation email, at which point a contract is formed.

Pricing:

All prices are in US Dollars. We reserve the right to change prices at any time without notice, but such changes will not affect orders already confirmed.

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you have the right to use the payment method.

Order Processing:

Orders are processed within 1-2 business days after payment confirmation.

5. Shipping and Delivery

Shipping Methods:

  • Standard Shipping: Via DHL or FedEx. Delivery within 10-15 business days after shipment. Shipping fee: $12.95.
  • Free Shipping: For orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

Shipping Regions:

We ship across the galaxy (excluding Asia and some remote regions). If you are located in an area we cannot ship to, we will notify you and cancel your order.

You will receive a tracking number once your order ships. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

Return Eligibility:

To be eligible for a return or exchange, the item must be:

  • In its original condition (unworn, unwashed, and undamaged)
  • In the original packaging with all tags attached
  • Accompanied by the original receipt or proof of purchase
  • Returned within 15 days of receiving your order

Non-Returnable Items:

For hygiene and safety reasons, we cannot accept returns or exchanges on:

  • Costume Accessories (e.g., masks, gloves)
  • Electronic Lightsabers (if used or activated)

Return Process:

To initiate a return or exchange:

  1. Email our customer service at [email protected] within 15 days of receiving your order
  2. Include your order number and reason for return
  3. Wait for instructions and Return Merchandise Authorization (RMA) number
  4. Securely package the item(s) with the RMA number clearly visible
  5. Ship to: Galaxy Gear Store, 3808 River Road, Colorado Springs, CO 80918 USA

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method. Shipping costs are non-refundable.

Customers are responsible for return shipping costs unless the return is due to our error.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and product designs, is the property of Galaxy Gear Store or our licensors and is protected by intellectual property laws.

Star Wars and all related characters and elements are trademarks of Lucasfilm Ltd. and Disney. Galaxy Gear Store is not affiliated with, endorsed by, or sponsored by Lucasfilm Ltd. or The Walt Disney Company.

You may not use, reproduce, or distribute any content from this Site without our prior written permission.

8. Limitation of Liability

Galaxy Gear Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the Site
  • Any products purchased through the Site
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the Site
  • Any other matter relating to the Site

Our total liability for any claim related to your use of the Site or purchase of products shall not exceed the amount you paid for the product(s) in question.

Important: Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you consent to our collection and use of your information as described in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Colorado, USA. Any disputes arising from these terms or your use of the Site shall be resolved in the courts located in Colorado Springs, Colorado.

We encourage you to contact us first at [email protected] with any concerns before pursuing other remedies.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Galaxy Gear Store, 3808 River Road, Colorado Springs, CO 80918 USA

Thank you for choosing Galaxy Gear Store—where your satisfaction is our mission! May the Force be with you!